Managed application & infrastructure services
Define the service boundary, transition plan, operational responsibilities, escalation paths, and agreed performance measures.
Services
Sourcing Solutions
Managed IT teams and short- or long-term placements for engineers, developers and project managers.
Discuss your requirementsHow we can help
Service scope
We supply specialist IT professionals and run managed services. For staffing assignments, we handle recruitment and payroll. For managed services, the contract defines the service scope, SLAs and performance measures.
Specialist teams & augmentation
Add engineering, programme-management, or business-analysis capacity with clear role requirements and working arrangements.
Delivery governance & knowledge transfer
Keep responsibilities visible through reporting, service reviews, documentation, and an agreed transition or exit approach.
Our approach
Engagement options
With staff augmentation, your organisation directs day-to-day work. With a managed service, Iconic owns the agreed service responsibilities and measures. We make that distinction explicit before selecting the team and mobilisation approach.
How we workRelevant work
Selected client projects
BankingTier-1 bank · Abu Dhabi
60+ engineers and project managers for a Tier-1 bank
A managed service covering the bank’s full IT stack.
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GovernmentGovernment entity · Abu Dhabi
20+ specialists managing government applications
Application management measured against SLAs and KPIs.
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BankingTier-1 banking group
25+ specialists for managed IT and T&M support
Infrastructure, applications, security, operations and end-user support.
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BankingTier-1 banking group
IT staff augmentation and modernisation support for a Tier-1 banking group
Specialists in application development, integration, cybersecurity and data analytics.
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